Shipping & Delivery


Shipping & Delivery Policy 

1. Introduction

 AARA, we aim to deliver your favorite styles quickly, safely, and affordably. This Shipping & Delivery Policy explains our delivery timelines, charges, and related terms for orders placed on our website.”


2. Shipping Locations

  • We ship across all major cities and towns in India.

  • Certain remote locations may have extended delivery timelines or limited service.

  • International shipping may be available on request (state if applicable).


3. Delivery Timelines

  • Metro Cities: 3–5 business days.

  • Other Cities/Towns: 5–7 business days.

  • Remote Areas: 7–10 business days.
    (Business days exclude Sundays & public holidays)

Note: Delivery timelines may vary due to natural calamities, strikes, or logistics delays.


4. Shipping Charges

  • Free shipping on orders above ₹999 (example — can adjust as per your business).

  • Flat ₹50–₹100 charge for orders below the free shipping threshold.

  • Shipping charges (if applicable) are shown at checkout.


5. Order Processing

  • Orders are processed within 24–48 hours of payment confirmation.

  • Tracking details are sent via email/SMS once shipped.


6. Tracking Your Order

  • Customers will receive a tracking ID and link via email/SMS.

  • Orders can be tracked directly through the courier partner’s website.


7. Delivery Attempts

  • Our delivery partner will attempt delivery up to 3 times.

  • If the customer is unavailable, the package may be returned to us.

  • Re-delivery charges may apply for reshipping.


8. Delays & Exceptions

  • We are not responsible for delays caused by courier partners or unforeseen events.

  • Customers will be notified in case of significant delays.


9. Damaged or Missing Items

 

  • If you receive a damaged package, do not accept it and inform us immediately.

  • Any missing item reports must be made within 48 hours of delivery.